Business process automation (BPA), is the strategy a business uses to automate processes in order to contain costs. It consists of integrating applications, restructuring labor resources and using software applications throughout the organization.
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It is estimated that, in 2014, over 30 million work hours were wasted by clerical workers and management due to old and unfit for purpose business processes in the UK.
It is likely that this number is severely underestimated- all it takes is every clerical and admin staff in the UK wasting 2 hours a day on needless tasks
Experts say this is a serious underestimation- many people waste a lot more time. Some experts claim the average office worker is actually working only 3 hours every day.
That is less than one half of their working day
Most of the time this is not done maliciously, just a result of misunderstandings and outdated processes.
If your online store, finance software and inventory are separate systems, the same order has to be inputted manually three times, and each update has to be repeated on each system.
Because of this, reports are incomplete and management must spend long hours to reconcile numbers
By bringing all parts of your business together, the staff and manager use their time better, reduce costs and keep your customers happy!!
Misunderstandings, misplaced orders and mishaps can cost a business a lot of money and cause trust problems between employees and management
Studies show that employees work better if their workload is scheduled in advance, and you can assess their strengths and weaknesses better